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Right-Sourcing your Out-Sourcing in Trinidad & Tobago
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 Fast Facts on Trinidad and Tobago

  1. Flexible and well developed labor and industrial relations climate with a well established work ethic and an an appealing Caribbean Customer Service Culture.
     
  2. Low churn amoung agents.
     
  3. A major International travel hub with easy access to both Europe and North America. Near Proximity to the US - Our Contact Center is three (3) hours away from Miami.  We are a near shore destination with over 9 daily flights to main cities in the US. 
     
  4. Well-developed communications Infrastructure through the Americas 1 Infrastructure.Trinidad and Tobago is fed by a fully redundant SONET based sub-marine fiber opticchannel that traverses the Caribbean.
     
  5. Located outside of the hurricane belt.
     
  6. Trinidad and Tobago is politically and economically stable.
     
  7. The World Economic Forum http://www.weforum.org/ rates Trinidad and Tobago the highest in the region on Communications Network Readiness (above the Philippines and India).
     
  8. A projected revenue earnings for 2008 is in excess of US 34 Billion (US $). Trinidad and Tobago’s economy is therefore a strong stable economy  perpetuated by continued US investment in the local energy industries.
     
  9. A highly literate and educated work force at both the secondary and tertiary levels.
     
  10. Excellent power generation facilities – Trinidad has an abundance of natural gas both on-shore and offshore and this renders the island with power generation capabilities second to none in the wider region.
     
  11. No language barriers – Being both a former British and Spanish Colony,English is the natural language with a growing usage of Spanish.
     
  12. Competitive labor costs – Trinidad’s labor wages are exceedingly competitive
     
  13. Rate of inflation - An adherence to stringent monetary policies adopted bysuccessive governments Trinidad and Tobago rate of inflation has been kept at a minimum.
Press Links
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DIRECONE GOES DIRECT Its New It's Bold and its the hottest Sales Force in Town ! DirecOne now goes Direct to the customer to sell your products and services for you. GoRead More ...

DIRECONE GENERATES HIGHEST VOLUME PER GUEST RATING Selling Time Shares is certainly nothing new to DirecOne. Their Hotel and resorts industry clients have been coming fast and furious.Read More ...

WISE GIVES DIRECONE HIGHEST MARKS FOR SOLICITATION CAMPAIGN WISE, Get the VOTE out Programme. Solicitation Campaign, lobbying share holders. DirecOne Contact Centre gets glowing tribute from West Indies StockbRead More ...

DIRECONE “LOOKING AFTER”GUARDIAN LIFE DirecOne Contact Mangement Centre in the Caribbean operating out of Trinidad and Tobago is now offering services to the Trinidadian business communitRead More ...

DIRECONE GETS RAVE REVIEWS FROM ROJO RESEARCH AS NIAGRA PURPLE EAGLES GETS BIG MONEY SPONSORSHIP FROM WILSON FARMS DirecOne off shore customer contact management company operating in the Caribbean (Trinidad and Tobago) scored a big win for its client rojo researchRead More ...

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