The DirecOne Contact Center is structured to serve Business-to-Business, Business to Consumer markets and Account Management Programs in an interactive, highly responsive team environment.

The DirecOne target market is drawn from a wide range of industries including Fortune 500 companies across the United States for whom Trinidad and Tobago's proximity and cultural compatibility are a a definite plus.  They include telecommunications companies offering long distance, cellular and Internet services, financial services companies offering credit card, mortgage, insurance services and utility companies, international resorts and marketing and research agencies.

DirecOnes Local Clients have been growing as fast and as furious as the business world recognizes the benefits of outsourcing of their contact management services.