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DirecOne Publications
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Company Information and Press Releases

DIRECONE GOES DIRECT
Its New It's Bold and its the hottest Sales Force in Town ! DirecOne now goes Direct to the customer to sell your products and services for you. Gone are the days when weekly sales meetings took up most of you valuable time, time best spent for most of DirecOne's customers on service and product delivery issues.
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DIRECONE GENERATES HIGHEST VOLUME PER GUEST RATING
Selling Time Shares is certainly nothing new to DirecOne. Their Hotel and resorts industry clients have been coming fast and furious.
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DirecOne Today
The DirecOne Contact Centers are structured to serve Business-to-Business, Business to Consumer markets and Account Management Programs in an interactive, highly responsive team environment.
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Our Partners
The DirecOne/Accent partnership began in 2002. Accent brought a cultural compatibility, sound business practices and a track record of some eleven (11) years experience in the CRM arena. Accent can boast of having in its client base a number of the Fortune 500 companies.
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DirecOne Expansion Program
The increased demand for DirecOne’s Services has fuelled an expansion program that has occupied center stage for the Gillette Group since 2003. In May 2000, DirecOne opened its doors in Chaguaramas to the outsourcing market and has since made great strides in the industry.
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Contact Center
In May 2000, the Gillette Group introduced its first International Contact Center in the islands of Trinidad and Tobago.
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WISE GIVES DIRECONE HIGHEST MARKS FOR SOLICITATION CAMPAIGN
WISE, Get the VOTE out Programme. Solicitation Campaign, lobbying share holders. DirecOne Contact Centre gets glowing tribute from West Indies Stockbrokers Limited.
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DIRECONE “LOOKING AFTER”GUARDIAN LIFE
DirecOne Contact Mangement Centre in the Caribbean operating out of Trinidad and Tobago is now offering services to the Trinidadian business community in a big way.
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DIRECONE GETS RAVE REVIEWS FROM ROJO RESEARCH AS NIAGRA PURPLE EAGLES GETS BIG MONEY SPONSORSHIP FROM WILSON FARMS
DirecOne off shore customer contact management company operating in the Caribbean (Trinidad and Tobago) scored a big win for its client rojo research by securing a sponsorship for the University of Niagra Purple Eagles.
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DirecOne Hiring CSR's
Accent, an international provider of Customer Relationship Management (CRM) Solutions, together with DirecOne, a is seeking to recruit train and employ highly motivated, enthusiastic and reliable Customer Services Representatives.
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DirecOne Opens doors to Second Call Center in Trinidad
The DirecOne Call Centre Group opened its doors to its second Call Centre. This centre is a full service inbound and outbound facility, with a capacity of 600 dialling agents.
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DirecOne launches new CRM and Help Desk Solutions for the Fortune 500
DirecOne and Accent partnership to bring an additional $10 million in investments in technology and facilities upgrades that will see the existing facility expand to over 400 seats and the creation of some 1000 new jobs.
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DirecOne Expands its Call Center Operations in Trinidad and Tobago
On Thursday, March 18, 2004, Peter Gillette, Chairman of the Gillette Group’s DirecOne call centre operations and CEO, Gary Owens of US telecom company, Accent announced their latest joint venture
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DirecOne launches First Bi - Lingual Call Centre in the Caribbean
Today, December 12th, 2003 some thirty months after its launch, DirecOne goes bilingual.
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DirecOne moves to 24/7 Operation
DirecOne expanded the scope of its operations. Formerly operating a two-shift system between the hours of 8:00am to 12 midnight, the successful Gillette-owned international call center added another shift, this one running from 12 midnight to 8:00am.
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DirecOne signs Joint venture with Accent
After traveling and researching several possible Caribbean destinations, Accent Marketing Services chooses to partner with DirecOne to handle Third party verification for one of their Fortune 100 clients.
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Gillette Group launches the largest Call Centre(DirecOne) in the Caribbean
DirecOne, the Gillette-owned international telemarketing center began its operations with almost 700 employees placing sales calls to the United States. DirecOne is the largest call centre in the Caribbean.
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ConnectOne Partnership Opens Trinidad-based Call Center
ConnectOne International, based in Toronto, through a joint venture project with Trinidad-based Gillette Group, today opened an international telemarketing call center in Chaguaramas, outside Port of Spain, Trinidad.
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Author:hostCreated:8/20/2008 11:01 PM
 
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“From the outset DirecOne employed the Best-in-class CRM applications and technologies which deliver timely and accurate customer intelligence with market facts”

“Our cross-sell and up-sell strategies are customized to suit your overall business strategies and are calculated to increase your bottom line.”

“Due to an aggressive expansion program, DirecOne now has access to multiple sites. These Centers use the same technology platforms, have the same range of experience, and support similar seat densities. We can attain redundancy at the site level within 4 weeks if necessary under our management control using any one of our three current locations.”

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