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DirecOne launches First Bi - Lingual Call Centre in the Caribbean
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8/20/2008 11:06 PM
Today, December 12th, 2003 some thirty months after its launch, DirecOne goes bilingual.
Posted: 12/12/2003
DirecOne launches
Spanish TPV
Broader horizons define the scope of DirecOne’s operations. Today, December 12th, 2003 some thirty months after its launch, DirecOne goes bilingual. DirecOne who is conducting third party verification (TPV) programmes for their Fortune 100 clients in the U.S., has accepted the challenge to provide this service not only in English, but also in Spanish.
In order to meet this new requirement, the management of DirecOne has had to employ the services of many bilingual citizens of Trinidad and Tobago. With these additions to a skilled and versatile workforce, the prosperous international call center has once again done us proud.
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“From the outset DirecOne employed the Best-in-class CRM applications and technologies which deliver timely and accurate customer intelligence with market facts”
“Our cross-sell and up-sell strategies are customized to suit your overall business strategies and are calculated to increase your bottom line.”
“Due to an aggressive expansion program, DirecOne now has access to multiple sites. These Centers use the same technology platforms, have the same range of experience, and support similar seat densities. We can attain redundancy at the site level within 4 weeks if necessary under our management control using any one of our three current locations.”
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