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DirecOne Hiring CSR's
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8/20/2008 11:12 PM
Accent, an international provider of Customer Relationship Management (CRM) Solutions, together with DirecOne, a is seeking to recruit train and employ highly motivated, enthusiastic and reliable Customer Services Representatives.

Job Opportunity

 

 

Accent, an International provider of Customer Relationship Management (CRM) Solutions, together with its local partner DirecOne, a Global Leader in Call Centre Industry is seeking to:

 

RECRUIT, TRAIN

and

EMPLOY YOU!

 

Are you highly motivated, enthusiastic and reliable? Then we can provide you with a Career in Customer Care and Telesales as a:

 

Customer Solutions Specialist

 

You will be directly responsible for providing first line support for the customers of a leading US based telecommunications provider of Mobile Services.

 

The ideal applicant must possess the following:

 

·        5 CXC/GCE passes inclusive of English and Mathematics

·        Computer Literate

·        A minimum of two (2) years experience in a Customer Service environment would be an asset

·        Strong Analytical and negotiation skills

·        Excellent Oral Communications skills

·        Excellent Interpersonal Skills

·        Excellent work ethic

·        Ability to adapt to change and work efficiently in a fast paced environment

 

Please send Applications /Resume to:

 

Customer Solutions Specialist

HR Department

PO Box 51

Port-of-Spain


 

 
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“From the outset DirecOne employed the Best-in-class CRM applications and technologies which deliver timely and accurate customer intelligence with market facts”

“Our cross-sell and up-sell strategies are customized to suit your overall business strategies and are calculated to increase your bottom line.”

“Due to an aggressive expansion program, DirecOne now has access to multiple sites. These Centers use the same technology platforms, have the same range of experience, and support similar seat densities. We can attain redundancy at the site level within 4 weeks if necessary under our management control using any one of our three current locations.”
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