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Maximizing Opportunities
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At DirecOne our specialists capture all the opportunities that present themselves. The DirecOne Contact Center group captures 50 million customer contacts annually and more than one million customer contacts each week on behalf of our clients by:

  • Leveraging every contact to create a new selling opportunity
  • Capturing information about customer needs and preferences. At DirecOne every customer contact is optimized by the expeditious handling of all customer requirements
  • By utilizing the widest variety of communications channels telecommunications, Web and CRM, we increase the number of customers that are available to you.

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DirecOne Moves from Vitual Sales Force to Direct Selling Machine
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As part of its expansion into the Trinidad and  Tobago market place , Direcone has launched a new portfolio of direct sales services.

For companies and businesses for whom the management of a sales force can be an onerous responsibility or, for a start-up company who wants to hit the ground running , outsourcing  this function to a company like Direcone whose sales experience far outweigh their own,  is is a win win proposition. DirecOne brings to the  table a wealth of experience in the sales environment some of which includes:

  • Sales force management
  • Focus group management
  • Readily available force of trained sales staff
  • Well developed Market target surveys and feed back
  • In-depth marketing knowledge and insight into the corporate/business structure throughout Trinidad and Tobago
  • List management and Lead generation
  • In house professional sales trainers

Its clients number in the banking, services and telecommunication sector and as in the case of carib- Link who has been outsourcing  their home DSL sales function to DirecOne with tremendous success, Carlos Ramatali Carib - Link's GM Sales saw such dramatic increases in sales with his home DSL product he has committed the entire Carib-Link Corporate Service portfolio to the DirecOne Sales team.


 

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