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WISE GIVES DIRECONE HIGHEST MARKS FOR SOLICITATION CAMPAIGN
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8/20/2008 11:16 PM
WISE, Get the VOTE out Programme. Solicitation Campaign, lobbying share holders. DirecOne Contact Centre gets glowing tribute from West Indies Stockbrokers Limited.

April 23rd 2008 was a red letter day DirecOne, in fact any day that DirecOne receives such a glowing testimonial from a Client like WISE (West Indies Stock Brokers Ltd.) is a red Letter day. The WISE programme whilst it was short in duration was very intense and involved continual dialogue between DirecOne and WISE.

Adrian Manmohan head of Operations at WYSE in his commendation to DirecOne had this to say: “WISE would like to thank the DirecOne team for the excellent service during our Solicitation Campaign.  Your reports were timely, concise and informative.  Our international client was greatly appreciative and this confirms to me that Direc One could stand up to international scrutiny.  DirecOne was always responsive to our queries and added valuable input.  We look forward to doing business with you in the future.”

Program Manager Jesse Edwards said that what he felt was most rewarding was “DirecOne’s ability to engage WISE in a full partnership, “ … Because this was a solicitation programme that had to be conducted within a specific and limited time frame (over three weeks), DirecOne had to talk to WISE every 15 minutes with an up-to-date report and feedback …A new benchmark in DirecOne’s Response Capability was achieved!”



 

 
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“From the outset DirecOne employed the Best-in-class CRM applications and technologies which deliver timely and accurate customer intelligence with market facts”

“Our cross-sell and up-sell strategies are customized to suit your overall business strategies and are calculated to increase your bottom line.”

“Due to an aggressive expansion program, DirecOne now has access to multiple sites. These Centers use the same technology platforms, have the same range of experience, and support similar seat densities. We can attain redundancy at the site level within 4 weeks if necessary under our management control using any one of our three current locations.”

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